Last updated: 03 August 2026
Your privacy matters to us. This policy explains what information we collect, why, and how we protect it, in line with South Africa’s Protection of Personal Information Act (POPIA).
1. What We Collect
When you place an order or contact us, we may collect your name, email address, phone number, delivery address, and payment details (processed securely through our payment provider, we don’t store your card details ourselves).
2. Why We Collect It
We use your information to process and deliver your order, respond to enquiries, and, if you’ve opted in, send you updates about new products or promotions.
3. How We Protect It
We take reasonable steps to keep your information secure and only share it where necessary, such as with our courier for delivery, or our payment provider to process payment.
4. Your Rights
You can ask us at any time to access, correct, or delete the personal information we hold about you. You can also unsubscribe from marketing emails at any point using the link in those emails, or by contacting us directly.
5. Cookies
Our website may use cookies to improve your browsing experience and understand how the site is used. You can disable cookies through your browser settings.
6. Third Parties
We don’t sell or rent your personal information to third parties. We only share it with trusted service providers (couriers, payment processors) needed to fulfil your order.
7. Contact Us
For any questions about this policy or your information, contact us at info@nurturepersonalcare.co.za.